Ratings & Reviews

Overall Rating

4
(153 reviews)
78.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Brett - |Recommended: YesAbsolutely ridiculous. Money hungry is all this place is. I have brought to attention multiple times about dogs off leash and where they live with no resolution. I’ve also mentioned that my dogs and I cannot use the dog park because of how unkept it is. The fence is easily escapable and it’s filled with giant holes everywhere with no grass. The grass was not watered all summer making the grounds crunchy to walk on and very unattractive. Then my rent gets increased right after that. I brought this up and all I was told is I can contact corporate. Like that’s my responsively and my time to do. If a manager can’t reach out for me then what’s the point. No one ever takes care of this place. The only good maintenance guy is James and the rest are barely competent. It saddens me because I really enjoyed living here but have lost faith in it. Rent goes up up up with nobody doing anything on the grounds.
response from property -We appreciate you taking the time to provide your valuable feedback, and we sincerely apologize for not meeting your expectations. Resident feedback is very important to us; it is an opportunity to ensure a better community for you and improve your living experience. Again, we thank you for your feedback, and we look forward to resolving your concern. Please feel free to contact me directly at 425.353.2683 or [email protected] and we will set up a time to discuss further. Kelli Karakash, Community Manager
submitted by Lonnie C. - |Recommended: Yesi would like to thank James for his quick and professional replacement of our garbage disposal. thank you Lonnie and Kim 13-203
response from property -Thank you for taking the time to share your positive experience at Alister Parx. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 425.353.2683 or stop by the office. Thank you again! Kelli Karakash, Community Manager
submitted by Nevaeh - |Recommended: YesGreat apartment. Very safe compared to other apartments in this area. My only wish is that the gym was open 24 hrs. Most of us work 9-5s and prefer working out early in the morning before work.
response from property -Naveah, Thank you for taking the time to share your experience at Alister Parx. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. While we may not be able to accommodate 24 hour availability, I am happy to review earlier opening hours for the fitness center. Sincerely, Kelli Karakash, Community Manager
submitted by Isaac R. - |Recommended: NoNot great first impression — Wasted 20 at the laundromat because of a communication mix up over the dryer. Have to go across the street to find parking, move in location was changed last minute, and there was a 3 inch hole in my door lazily covered with tape. Some paint is stuck on the bathroom window and there was dirt marks on the washer. I am otherwise content with the size and cleanliness of the rooms.
response from property -Thank you for taking the time to share your experience with us. We are happy to hear you are enjoying your home, but we are also saddened to learn of some of your concerns. We would like to address them as soon as possible, so please feel free to reach out to us at 425.353.2683 or [email protected] so we can set up a time that works best for you. Best, Kelli Karakash, Community Manager
submitted by Christopher R. - |Recommended: YesI love this place — This place feels like home, where parking lacks and some noisy neighbors, the amenities make up for, amazing people to work with
response from property -Chris, Thank you for taking the time to leave us such a wonderful review. Here at Alister Parx, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us at 425.353.2683 or stop by the office. Thank you again! Kelli Karakash, Community Manager
submitted by Malesha L. - |Recommended: NoNew tenant — The parking is horrible, numbered spots not clearly marked for paid for spots. Guest parking mostly consists of residents It has been over a week since my maintenance request no contact regarding scheduling a time. Dog park is a great spot for the animals
response from property -We appreciate you taking the time to provide your feedback. We share your concern regarding the situation you mentioned, and we are always looking for ways our community can improve. I would love to set up an appointment to speak with you, explain what measures we currently take in situations such as the one you’ve described, and explore possible alternate solutions. Thank you, and I look forward to speaking with you soon. Kelli Karakash, Community Manager
submitted by Kalena T. - |Recommended: YesGreat and understanding staff — Shaun is a great staff member at Alister Parx and helps you get settled right away when you need. He is so understanding just as much as a friend, this makes the whole point of a new home living place new meaning. We are all human and it feels as so at Alister Parx so far. The area is surrounded by beautiful trees makes you feel very safe.
response from property -Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!
submitted by Mary S. - |Recommended: YesThe staff rocks — They went above and beyond for me the great people thank you so much
response from property -Thanks for the kind words! It is truly touching to know you think so highly of us! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!
submitted by John R. - |Recommended: YesCustomer Service — Customer Service not only with Management, but with Maintenance. Very thorough and response time is quick. I highly recommend, especially with children, the kids in the complex play well together.
response from property -John, Thank you for your wonderful comments. I will share these with our team. We are so happy to have you here at Alister Parx. We are glad we were able to assist you! We look forward to your continued residency. Kelli Karakash, Community Manager
submitted by Darryl J. - |Recommended: YesMoving in — moving in process was fast and easy i know that there was no parking spot available for me when i moved in but i hope that will be taken care soon.
response from property -Thank you for your wonderful comments. I will share these with our team. We will have some parking spaces come available in the near future. Please reach out to us directly to see if any meet your needs. We look forward to your continued residency. Kelli Karakash, Community Manager
submitted by Dean A. - |Recommended: YesLove it — Only drawback is parking. Staff and other residents are great. It is my pleasure to call this complex home 🏡
response from property -Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward to seeing you at our next resident event. Kelli Karakash, Community Manager
submitted by Tadesse G. - |Recommended: YesIt's good place to stay — I like all staff, how to take care of customers
response from property -Hi Tadesse, Thank you for taking the time to share your experience. We truly appreciate your recommendation of Alister Parx and will work hard to continue going above and beyond! As always, our team is looking forward to your next visit. Hope you visit us again soon! Kelli, Community Manager
submitted by Monique O. - |Recommended: YesGreat Place, Amazing Staff — We are relatively new to Alister Parx, and so far the place is pretty decent. We'll start with the good here. Good The management and maintenance staff here are absolutely amazing. We had a few problems when we moved in with the apartment, and the maintenance staff had most of it fixed the same day. The grounds are fairly peaceful, and you don't hear a lot of traffic. Residents for the most part keep to themselves, but are pretty friendly. Bad Parking can be a but rough at times, but that is the case with a lot of large complexes, so I can't complain too much. The dumpsters are overflowing and people are just setting their trash on the ground all around the dumpsters. Aside from parking and trash problems, this has been one of the best places I have lived. And I have the unfortunate luck of having moved to 7 places in 8 years.
response from property -Monique, Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward to seeing you at our next resident event. Kelli, Community Manager
submitted by Sade B. - |Recommended: NoThe in between. — I only moved here because I previously lived here and wanted my kids to be in the same school. This was probably one of the worst decisions that I could have made but given the circumstances of my life at the time, it was the best decision to make. I had previous experience with this apartment living in a different unit and I looked forward to this new experience. The first issue was the ants. The apartment and I should say the building is plagued with ants. The apartment agreed to spray the unit and this didn't resolve the issue. The ants were around areas of moisture in the unit...came from the walls so clearly this was a building issue they could not get rid of and during our stay neither could we unfortunately. Noise was a problem for me because the unit were in, the floors are old and worn. You can hear your neighbors moving around and I'm pretty sure they're able to hear our movements as well. Not only that we are in a top unit and during the spring birds nest in the roof and make tons of noise. Parking is the biggest issue I had. When I first moved into my unit which is in the back of the building the closest space available to me was in the front of the building. I won't even mention the tiny mishap at move in where there was a car issued to the space that I had been issued and there's no one available to work that out after office hours so your only hope is that your car doesn't get towed during that process. The front office managers did attempt to help me with the parking situation and I was issued a very comfortable spot near my unit. This however came to an end unfortunately due to a mishap in their computer system. The parking spot appeared available at the new month and the spot was issued to another resident. The adjusted this by simply giving me a spot somewhat closer to the one I had in the beginning which is still no where close to my unit and there was no apologies when it came to the situation which was very disheartening as well. This was a lot of the major issues I had and doesn't even sum up or add in all the issues I have had living here. The best and only thing I can take away from it is that I'm leaving. For that, I am very grateful. This is and was just a place for me to stay for the moment. I won't say that this place is the worst, I have had a stay here that I enjoyed yet, I dont think its a shared experience through all these units. Parking is probably a problem they will never tackle. I pay for a spot I barely use because its more comfortable for me to be parked near my home rather than leave my car in my issued space. I work nights and coming home early from a shift and walking throughout this apartment at 3 4 am isn't the most comfortable thing to do. Most people here know when you see free open spaces get them when you can. It is what is it if you move here.
submitted by Yesenia G. - |Recommended: YesGood — It’s an ok place to live, parking it’s not the best but it’s the same anywhere apartments you live in.
response from property -Yesenia, Thank you for your feedback on ways we can improve our service offering, as well as your kind remarks. We are delighted that you enjoy your apartment home, and look forward to seeing you at our next resident event. Kelli, Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alister Parx I, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alister Parx I, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose